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EMR Project Manager

Susan L. Curtis, MA is the Project Manager of the Electronic Medical Record system for the MSU HealthTeam. In this role, she is charged to:

  • Lead cross-functional teams to evaluate, plan, implement, support and manage the deployment of EMR systems throughout the MSU HealthTeam.
  • Conduct and maintain the EMR project plan and all related tasks.
  • Coordinate task, time, scope, resources and budget management.
  • Educate and train clinicians and staff on EMR applications.
  • Facilitate on-going training support.
  • Collect necessary input from end users on different or new scope requirements.
  • Conduct product demonstrations, clinic walkthroughs, and other support activities.
  • Initiate clinical activities required to implement and sustain EMR systems.
  • Consults and assists with process evaluations and workflow redesign efforts
  • Coordinates clinical content customization
  • Delivers training to end-users.


Michigan State University, East Lansing, MI

  • BA, Elementary Education, 1972
  • MA, 1985

Professional Experience

Clinical Operations Administrator and Systems Manager, Department of Family Practice, MSU (1986-2002)
  • Performed long and short-term planning, monitoring and reporting fiscal and productivity activity of the Division of Clinical Services.
  • Managed business operations of the Clinical Services Division including managed care, billing and collecting and accounts receivable.
  • Developed systems to monitor data regarding health care providers and systems for Clinical Services
  • Supervised front office, referral and billing staff for Family Practice ambulatory care clinic.
  • Developed training materials for clinical applications and provided in-services for MSU affiliated Family Practice Residency programs throughout the State of Michigan.
  • Administered and implemented pilot electronic medical record project for Department of Family Practice and MSU HealthTeam (2000-2002).
Manager of Computer Operations , Department of Family Practice, MSU (1986-2002)
  • Coordinate computer systems, hardware and software needs for the department.
  • Provide expertise, technical support and training to department faculty and staff .
Assistant to the Director of Sports Medicine and Director of Research , Department of Family Practice, MSU (1981 - 1986)
  • Assisted in the design, development and implementation of the Sports/Athletic Medicine division at MSU.
  • Created operating policies and procedures manuals for the Sports Medicine Division and for care of MSU athletes.
  • Assisted with writing contracts between the Department of Intercollegiate Athletics and Sports Medicine.
  • Developed systems, procedures and evaluation methods for the primary care sports medicine undergraduate and fellowship curriculum.
  • Coordinated research projects in adolescent and primary care medicine.
  • Developed and implemented computerized curricular evaluation procedures for medical education.
  • Coordinated the Family Practice Ambulatory Care Clerkship.
  • Supervised undergraduate and graduate medical students working on departmental research projects.
Admissions Assistant , Office of Admissions and Scholarships, MSU (1979-1981)
  • Analyzed undergraduate and graduate applications for admissions to the University.
  • Evaluated college transcripts from US and foreign universities and prepared credit evaluations.
  • Advised students and faculty, both internally and externally, about University policies and course equivalencies.
  • Directed, developed and implemented the operation of a computerized word-processing system for the Admissions Office.
  • Developed and revised processing and evaluation procedures.
Substitute Teacher , Waverly School District and Greater Lansing Area, Lansing, MI (1973-1979)
  • Taught elementary and secondary classes consisting of students from all social, multi-economic areas and ethnic groups in the greater Lansing community. Tutored inner-city students.
  • Taught special education, bilingual and handicapped classes in addition to the core curriculum and fine arts.
Driver and Vehicle Record Evaluator, Communications Division, Michigan Department of State, Lansing, MI (1968 – 1977)
  • Evaluated driver and vehicle records for dissemination to law enforcement agencies throughout the United States.
  • Determined legality and validity of request for information. (Part-time and full-time concurrent with undergraduate studies and substitute teaching).

Professional Memberships

  • Medical Group Management Association (MGMA)

Community Activities

  • Chair, Mayor’s Neighborhood Advisory Board, City of Lansing 1992-Present
  • University United Methodist Church, East Lansing MI – Building Committee; Chair, Higher Education/Campus Ministries; Chair, Special Gifts; Staff Parish Relations Committee
  • Stephen Minister, University United Methodist Church, East Lansing MI
  • Member, Celebration Ringers, English Handball Choir
  • Covenant Community, Adrian MI
  • Past President, MSU Women’s Sports Booster Club
  • Past Chair, MSU Women’s Athletes Awards Committee
  • Past Chair, MSU Women’s Athletics Fundraising Committee



Contact Information:

MSU HealthTeam
A118 Clinical Center
Michigan State University
East Lansing, MI 48824
517 432-0662
517 432-4774 (Fax)