Help Desk (Denise Miller - EMR Support Staff): 353-0817.
Please use this number to:
-Contact the EMR implementers:
-Seek answers to Logician functionality questions.
Primary support hours: 8:00 a.m. to 5:00 p.m., Monday thru Friday.
We recognize that many clinics have hours outside this timeframe and will make every attempt to support these clinical needs. However, due to the limited number of staff providing direct EMR support and the need for them to be on-site at various clinics throughout the week we are unable to regularly schedule Logician functionality support outside these hours.
Medical Director of Information Systems:
Help Desk: 355-6531
Please use this number to contact Information Services regarding computer equipment problems, software systems problems, and network related problems (such as log-in problems).
Primary on-site support hours: 7:00 a.m. to 6:00 p.m. Monday thru Friday.
IS and the EMR staff will be working collaboratively to take care of EMR and PC related issues. Contacting either will get someone who will try to assist you.
Michigan State University
Computer Help Desk: 432-6200
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